REAL ESTATE AGENCIES

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Real estate agencies

For real estate agencies beeasy can provide:

1) Calls management Monday to Friday 09:00 – 21:00 and Saturday 09:00 – 18:00.

2) Mobile call tranfer in case of emergency.

3) Creation of a contact agenda.

4) Recording of field “where did you find us” in a statistically usable field.

5) Mobile and web application beeasy calls for calls control.

6) Cretaion of user rights, so that each broker sees only their own calls, while the administrator can access them all.

7) Ability to record notes/customers/ calls.

8) Interactive communication with beeasy secretariat.

9) Marking of pending and processed customer requests – check of pending.

10) Check communication history per customer.

11) Ability to synchronize with real estate crm programs.

12) Ability of non-automated demand entry on crm program.

13) Update contacts and active assignments.

Why do real estate agencies hand over the... keys of their secretariat to beeasy?

Because at beeasy we provide the most well-organized secretarial support to real estate agents.

Because we know that with experienced virtual secretariat staff, modern digital applications and certified information security procedures you will have perfect scheduling appointments for sales / purchases / rentals.

…and because we know that immediate real-time information is a requirement for every broker.

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Case Study – Virtual Reception & AI Agent for a Real Estate Agency

The Challenge

Real Estate Agency #REA401 managed multiple listings for sales and rentals. Its main challenges included:

· High volume of incoming calls from different advertising platforms.

· Clients requesting both specific property details and general inquiries (e.g., “2-bedroom apartment downtown”).

· Need for real-time broker updates to avoid losing opportunities.

· Lack of accurate data on which platform generated the lead, making it hard to optimize the marketing budget.

Result: missed calls, lost leads, and inefficient marketing spend.

The Beeasy Solution

Beeasy provided a fully integrated real estate communication solution:

🔹 VoIP Call Center & CRM Integration

· All calls and inquiries were logged automatically into the real estate CRM.

· Brokers received real-time notifications for new leads.

🔹 Beeasy Virtual Secretaries

· Answered calls, collected client details and property requirements.

· Logged the source of each lead (website, social media, listing platform).

· Categorized inquiries as “specific property” or “general request” for accurate property matching.

🔹 AI Agent after hours

· Available 24/7 to answer FAQs, capture new leads, and forward them directly to the CRM.

· Ensured no potential client went unnoticed outside office hours.

🔹 Beeasy Calls & Task Management

· Offered complete visibility and tracking of all communications.

· Helped brokers prioritize and follow up effectively.

The Results

With Beeasy, #REA401 achieved:

· Zero missed leads with 24/7 availability.

· Accurate lead source tracking, optimizing the marketing budget.

· Real-time CRM synchronization for improved broker efficiency.

· Higher productivity and reduced administrative workload.

· Enhanced client satisfaction with immediate, professional, and personalized

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