DOCTORS / PHYSICIANS
Beeasy Medical Virtual Secretary
Comprehensive secretarial support for doctors of all specialties. Beeasy manages your clinic’s calls and appointments with professionalism, security, and advanced digital tools.
Medical Secretary Services
With Beeasy you get:
· Online call management through the Beeasy Calls web application
· Online appointments: secure booking system with real-time availability & Google Calendar sync
· Caller agenda & patient history tracking
· Interactive communication between doctor and virtual secretary
· Appointment reminders via SMS & email to reduce no-shows
· Real-time statistics & reporting for full visibility of your clinic’s operations
· Integration with eΔΑΠΥ for scheduled appointments
· Medical blog management & digital content support
· GDPR compliance and option to connect with medical software
Why choose Beeasy?
· Because we provide specialized medical secretarial support with secure processes
· Because we guarantee excellent call handling and well-organized appointment scheduling
· Because our advanced digital applications ensure the protection of doctors’ and patients’ personal data
With Beeasy Medical Virtual Secretary, your practice becomes more organized, professional, and efficient.
Case Study – Beeasy Medical Virtual Secretary
The Challenge
A private dermatology clinic, client #D0015, with a growing patient base, faced serious difficulties in managing its daily secretarial operations:
- High volume of incoming calls that could not be answered promptly.
- Patients waiting on hold or unable to book appointments.
- Frequent double-bookings or missed appointments due to poor organization.
- Lack of proper synchronization with the doctor’s personal calendar.
- Absence of digital tools for appointment reminders and performance tracking.
The doctor was seeking a comprehensive solution to improve patient service, save time, and ensure the smooth operation of the clinic.
The Beeasy Solution
Beeasy took over the complete organization of the clinic’s secretarial support, implementing the following services and applications:
- Beeasy Calls: online management of incoming calls and full call history tracking.
- Online Appointments: integration of an online booking system on the clinic’s website, with real-time availability and Google Calendar synchronization.
- Appointment reminders & confirmations by phone, email, or SMS, or push notifications reducing no-shows.
- Replacement of canceled appointments from the waiting list.
- Interactive communication with the virtual secretary, enabling the doctor to provide instructions in real time.
- Real-time statistics for monitoring appointment flow and workload.
The Results
After 3 months of collaboration:
- 92% of calls were successfully answered without delays.
- Appointment cancellations and no-shows decreased by 40% thanks to automated reminders.
- The doctor gained full visibility of the schedule through Google Calendar synchronization.
- Secretarial management became more efficient, saving an average of 10 hours per week.
- Patients reported higher satisfaction due to easy online booking, improved phone support, and better in-clinic service, as staff had more time to focus on patient care.
The clinic achieved a more organized, professional, and patient-centered operation, strengthening patient trust and overall productivity.
Pricing
START UP
BEGINNERS
30 calls / month
Cost / extra call 1 €
Web app beeasy calls 
Mobile application
beeasy
Answering machine or
voice mail 
30 € / month
ECONOMY
GROWN UPS
125 calls / month
Cost / extra call 0,64 €
Web app beeasy calls
Mobile application
beeasy
Answering machine or
voice mail
80 € / month
BUSINESS
MOST POPULAR
250 calls / month
Cost / extra call 0,52 €
Web app beeasy calls
Mobile application
beeasy
Answering machine or
voice mail
132 € / month
VIP
VALUE FOR MONEY
500 calls / month
Cost / extra call 0,45 €
Web app beeasy calls
Mobile application
beeasy
Answering machine or
voice mail
225 € / month
*Prices do not include VAT.
*Saturday service 09:00 – 18:00: + 50€ / month.
*Voicemail: 20 € / year for packages not included.
Order Form
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