With a well-organized and modern call center, beeasy offers inbound calls management services daily from 09:00 in the morning until 21:00 and on Saturday from 09:00 in the morning until 18:00. Our company also provides client dedicated agents, after consultation with the customer and analysis of his individual needs.

The secretaries of our #beeasyteam are trained in the agreed communication scenario, the special features and the requirements of each client, in order to offer a highly specialized and high quality secretarial support service. With deep knowledge in the specific field of the company that we represent, we guarantee that you will receive the best and most efficient inbound calls management.

At the same time, our flexible web and mobile application enable us to classify the calls we receive but also to create appropriate dynamic fields in your calls and contacts, in order to make the most of the information we collect from telephone communication. Our web application, which is constantly enriched with new features and characteristics, also provides the possibility of interactive secretary-client communication, but also a new task management module, ie the ability to assign tasks and monitor their progress. With all this, the inbound calls management service becomes a completely controlled process, but also a highly specialized and customized service.

In fact, beeasy has developed specialized inbound calls management departments, with additional configurations and applications per business.

Specifically:

Virtual secretary for medical sector:

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Virtual secretary for real estate agencies

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Help desk and first level support for companies

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Call center for receiving orders from e-Shops and physical shops

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The additional tools we offer together with the management of inbound calls upgrade our service, turning it into an efficient tool for the success of small and large companies.

Along with the call management service, beeasy provides full distance secretarial support – virtual assistant with a wide range of services aiming to be your reliable outsourcing partner that will offer quality and economy solutions.