Beeasy offers a complete telephone answering and virtual secretary service designed for professionals and businesses who want to outsource their front desk operations. We’re not just a generic call center — we act as a remote extension of your business, providing personalized, professional service.

Our trained receptionists answer and manage calls on your behalf, just like an in-house secretary, but from a distance. Calls are answered in your company’s name and according to your instructions. Service hours are Monday–Friday, 09:00–21:00, with the option for 24/7 coverage.

We can follow specific scripts, forward important calls, take messages, book appointments, or provide information — all customized to your needs.

The Beeasy Calls app is a free, real-time platform for our clients. It gives you full access to:

• Call logs and transcripts
• Appointment scheduling
• Customer notes and actions
• Push/email/SMS notifications

Stay connected to your business, even when you’re away.

Our virtual receptionist service is ideal for:

• Freelancers and solo entrepreneurs
• Small and medium-sized businesses
• Lawyers, doctors, consultants, engineers
• Companies looking to reduce overhead costs

If you don’t need or can’t afford a full-time in-house secretary, Beeasy is your flexible and professional solution.

Key benefits include:

1. Cost savings: No salary, taxes, equipment, or office space required — you only pay for the service you use.

2. Professional image: Your business sounds polished and well-organized from the first call.

3. Time efficiency: Focus on your work while we handle your calls, messages, and calendar.

4. Scalability: Handle higher call volumes without hiring additional staff.

5. Customer satisfaction: Clients receive fast, polite, and personalized service — no more missed calls or voicemail frustration.

Unlike typical call centers, Beeasy is fully personalized:

• We learn your business and adapt to your tone and preferences.
• You can train us as you would train your own in-house receptionist.
• We go beyond calls: our team offers full remote secretarial support, including scheduling, email handling, CRM updates, and presentation creation.

Yes. Our standard hours are Monday to Friday, 09:00–21:00, but we offer:

• Saturday support
• 24/7 availability
• After-hours voicemail or AI receptionist

Choose what fits your workflow best.

We offer a hybrid solution: a combination of human and AI virtual receptionists.

When there is high call volume or outside business hours, our AI-powered phone assistant can take over. It responds instantly, ensures no call is missed, and seamlessly integrates with the Beeasy platform.

• Answering calls in your business name
• Taking messages and booking appointments
• Call forwarding when needed
• Real-time updates via app, SMS, or email
• CRM or database entry
• Daily or weekly call summaries
• Custom greetings and scripts
• Optional integration with tools like Google Calendar, Outlook, etc.

• Voicemail with transcription
• Outbound calls (e.g. reminders, follow-ups)
• Email and inbox management
• Newsletter and campaign coordination
• PowerPoint or Excel document creation
• Social media monitoring
• CRM and database updates
• Order processing (for e-shops)
• Call recording (upon request)

A Beeasy virtual receptionist can:

• Answer your business calls in a professional, customized manner
• Filter out spam or irrelevant calls
• Take notes, relay urgent requests, or redirect key clients
• Manage appointments and reminders
• Support your clients with consistency and care
• Save you time and improve your brand image