Αρχείο Works - Beeasy

Doctors / Physicians

Beeasy — Fri, 30 Jul 2021 06:51:30 +0000

DOCTORS / PHYSICIANS

Beeasy Medical Virtual Secretary

Comprehensive secretarial support for doctors of all specialties. Beeasy manages your clinic’s calls and appointments with professionalism, security, and advanced digital tools.

Medical Secretary Services

With Beeasy you get:

· Online call management through the Beeasy Calls web application

· Online appointments: secure booking system with real-time availability & Google Calendar sync

· Caller agenda & patient history tracking

· Interactive communication between doctor and virtual secretary

· Appointment reminders via SMS & email to reduce no-shows

· Real-time statistics & reporting for full visibility of your clinic’s operations

· Integration with eΔΑΠΥ for scheduled appointments

· Medical blog management & digital content support

· GDPR compliance and option to connect with medical software

Why choose Beeasy?

· Because we provide specialized medical secretarial support with secure processes

· Because we guarantee excellent call handling and well-organized appointment scheduling

· Because our advanced digital applications ensure the protection of doctors’ and patients’ personal data

With Beeasy Medical Virtual Secretary, your practice becomes more organized, professional, and efficient.

Case Study – Beeasy Medical Virtual Secretary

The Challenge

A private dermatology clinic, client #D0015, with a growing patient base, faced serious difficulties in managing its daily secretarial operations:

High volume of incoming calls that could not be answered promptly.
Patients waiting on hold or unable to book appointments.
Frequent double-bookings or missed appointments due to poor organization.
Lack of proper synchronization with the doctor’s personal calendar.
Absence of digital tools for appointment reminders and performance tracking.

The doctor was seeking a comprehensive solution to improve patient service, save time, and ensure the smooth operation of the clinic.

The Beeasy Solution

Beeasy took over the complete organization of the clinic’s secretarial support, implementing the following services and applications:

Beeasy Calls: online management of incoming calls and full call history tracking.
Online Appointments: integration of an online booking system on the clinic’s website, with real-time availability and Google Calendar synchronization.
Appointment reminders & confirmations by phone, email, or SMS, or push notifications reducing no-shows.
Replacement of canceled appointments from the waiting list.
Interactive communication with the virtual secretary, enabling the doctor to provide instructions in real time.
Real-time statistics for monitoring appointment flow and workload.

The Results

After 3 months of collaboration:

92% of calls were successfully answered without delays.
Appointment cancellations and no-shows decreased by 40% thanks to automated reminders.
The doctor gained full visibility of the schedule through Google Calendar synchronization.
Secretarial management became more efficient, saving an average of 10 hours per week.
Patients reported higher satisfaction due to easy online booking, improved phone support, and better in-clinic service, as staff had more time to focus on patient care.

The clinic achieved a more organized, professional, and patient-centered operation, strengthening patient trust and overall productivity.

Pricing

START UP

BEGINNERS

30 calls / month

Cost / extra call 1 €

Web app beeasy calls

Mobile application
beeasy

Answering machine or
voice mail

30 € / month

ECONOMY

GROWN UPS

125 calls / month

Cost / extra call 0,64 €

Web app beeasy calls

Mobile application
beeasy

Answering machine or
voice mail

80 € / month

BUSINESS

MOST POPULAR

250 calls / month

Cost / extra call 0,52 €

Web app beeasy calls

Mobile application
beeasy

Answering machine or
voice mail

132 € / month

VIP

VALUE FOR MONEY

500 calls / month

Cost / extra call 0,45 €

Web app beeasy calls

Mobile application
beeasy

Answering machine or
voice mail

225 € / month

*Prices do not include VAT.
*Saturday service 09:00 – 18:00: + 50€ / month.
*Voicemail: 20 € / year for packages not included.

Order Form

Fill in the form below and one of our partners will contact you directly for your offer.

[contact-form-7]

Το άρθρο Doctors / Physicians εμφανίστηκε πρώτα στο Beeasy.

Freelancers

Beeasy — Thu, 29 Jul 2021 06:53:31 +0000

FREELANCERS

Freelancers

For freelancers beeasy can provide:

1) Secretarial support & project management.

2) Recording of requests.

3) Send offers.

4) Email management.

5) Follow up calls and cover additional needs/information to the prospective client.

6) Communication with third party partners (catering, technicians, parking, accounting etc.).

7) Create contracts.

8) Archiving.

9) Customer service.

10) Book an appointment.

11) Project report.

12) Call management: Total management of inbound and outbound calls.

13) Chat box management.

14) bee social – Wi-Fi client viewer.

15) Technical support: Internet support & hot spots.

Case Study – Freelancers & Virtual Assistant Support by Beeasy

The Challenge

Our client #CR091 operates an event hall for corporate meetings, product launches, seminars, and cultural events. Key challenges included:

Immediate communication with potential clients.
Fast and consistent proposal delivery with proper follow-up.
High-quality customer support without hiring in-house staff.
Seasonal demand fluctuations that made full-time staffing inefficient.
Reliable technical internet support for flawless events (streaming, POS, guest WiFi).

The client was looking for a flexible, cost-effective, and professional solution that would ensure smooth operations and improve customer experience.

The Beeasy Solution

Beeasy provided a full outsourcing solution with:

12-hour daily virtual secretary support to manage all incoming calls.
Personalized offers sent within 30 minutes of the first contact.
A dedicated virtual assistant to handle follow-ups, client appointments, and full coordination (contracts, accounting, catering, staff hiring).
Beeasy Call Center always available for additional support.
Technical Internet & Hotspot Support, including infrastructure assessment, router optimization, and stable connectivity for streaming, payments, music, and guest browsing.
After-event support, such as thank-you letters and customer satisfaction surveys.

The Results

Within the first months of collaboration, client #CR091 achieved:

Extended working hours for secretarial support without worrying about holidays, absences, or seasonal demand.
Professional client service, with fast response times and reliable follow-ups.
Significant cost savings, paying only for the hours actually needed.
Flawless event execution, thanks to seamless coordination and stable internet infrastructure.
A stronger brand image, improved organization, and increased efficiency.

Order form

Fill in the form below and one of our partners will contact you directly for your offer.

[contact-form-7]

Το άρθρο Freelancers εμφανίστηκε πρώτα στο Beeasy.

Hospitals & clinics

Beeasy — Wed, 28 Jul 2021 06:54:51 +0000

HOSPITALS & CLINICS

Hospitals & clinics

For hospitals & clinics beeasy can provide:

1) Call center installation and configuration.

2) Structured space wiring.

3) Router & hot spot installation.

4) Server technical support.

5) Installation of beesocial free Wi-Fi promotional platform to check the satisfaction degree of the clinic visitors.

6) Configuration of an online call management platform and appointments in the beeasy calls application, for call management from the clinic secretariat.

7) Management with different rights of use by the collaborating doctors, the secretariat and the administrator so that each doctor “sees” only his own appointments, the secretariat manages all the agendas and the admin has access to all fields.

8) Appointment reminder SMS to patients.

9) Installation and configuration of medical software and interface with imaging machines.

Case Study – Clinic / Medical Center Support with Beeasy Virtual Secretary

The Challenge

Client #CL245 operates a multi-specialty medical center with 8 medical practices and a high daily patient flow.

Challenges included:

· Overloaded call center and missed calls.

· Coordination difficulties between multiple doctors and schedules.

· Lack of an online booking system.

· Need for automated SMS/email reminders.

· Extended working hours for patient service.

· Requirement for after hours support without on-site staff.

· Real-time statistics and reporting.

· Stronger online presence through blog and patient updates.

The Beeasy Solution

Beeasy implemented a full virtual secretary and AI-powered support system:

· Call Center & Beeasy Calls App: every patient call answered in real-time.

· 24/7 Online Booking System

· SMS & Email Reminders to minimize no-shows.

· Mobile App for doctors with live appointment and call updates.

· Real-time Analytics & Reporting for better management.

· GDPR-compliant workflows ensuring patient data protection.

· Medical blog & digital content to educate and engage patients.

AI Agent after hours: A smart AI-powered assistant available outside working hours, handling calls and chat, booking appointments, providing service information, and ensuring 24/7 patient support.

The Results

With Beeasy, clinic #CL245 achieved:

· +40% more scheduled appointments, thanks to online booking & AI Agent.

· -35% fewer no-shows, with automated reminders.

· Zero missed calls, since AI Agent ensured 24/7 availability.

· Optimized workflow, with doctors having clear and updated schedules.

· Full GDPR compliance and secure patient data management.

· Reduced operating costs compared to full-time reception staff.

· Enhanced online reputation with medical blog & digital support.

Beeasy transformed clinic #CL245 into a digitally optimized, patient-friendly, 24/7 medical center, ensuring top-quality care and efficiency.

Order form

Fill in the form below and one of our partners will contact you directly for your offer.

[contact-form-7]

Το άρθρο Hospitals & clinics εμφανίστηκε πρώτα στο Beeasy.

Lawyers

Beeasy — Sun, 25 Jul 2021 06:59:19 +0000

LAWYERS

Lawyers

For lawyers beeasy can provide:

1) Calls management Monday to Friday 09:00 – 21:00 and Saturday 09:00 – 18:00.

2) Call transfer to a mobile phone, in case of emergency.

3) Creation of contact agenda.

4) Organize and manage appointments.

5) Mobile application beeasy calls for remote call control.

Case Study – Virtual Reception & AI Agent for a Law Firm

The Challenge

Law Firm #LAW202 specializes in corporate and civil law. Its daily operations included:

· Numerous incoming client calls.

· Scheduling and confirming appointments.

· Urgent cases requiring direct lawyer communication (e.g., injunctions, court deadlines).

The firm’s main need was seamless client communication, effective call management, and no missed urgent calls.

The Beeasy Solution

Beeasy implemented a tailored legal sector solution:

VoIP virtual call center for structured call handling. Beeasy Virtual Secretaries who:

· Answered all calls professionally.

· Recorded client details and reasons for calling.

· Scheduled and confirmed appointments via Beeasy Calendar.

· Filtered urgent cases and forwarded calls directly to the lawyer’s mobile. AI Agent after hours, available 24/7 to handle FAQs (e.g., office hours, directions, appointment process). Beeasy Calls & Task Management for complete transparency and tracking of all requests.

The Results

Thanks to Beeasy, #LAW202 achieved:

· Zero missed calls and improved client satisfaction.

· Immediate urgent call handling via direct mobile forwarding.

· More efficient lawyer time management with less phone disruption.

· Stronger professional image through consistent availability.

· 24/7 support provided by the AI Agent.

Order form

Fill in the form below and one of our partners will contact you directly for your offer.

[contact-form-7]

Το άρθρο Lawyers εμφανίστηκε πρώτα στο Beeasy.

e-Shops

Beeasy — Sun, 25 Jul 2021 06:56:20 +0000

e-Shops

e-Shops call center management

For e-Shops beeasy can provide:

1) Call management Monday to Friday 09:00 – 21:00 & Saturday 09:00 – 18:00.

2) Log of all inbound calls.

3) Informing customers about the products of the e-Shop.

4) End-to-end ordering on the online platform of the e-Shop.

5) Organization of outstanding issues.

6) Call categorization.

7) Information on the progress of each order.

8) Recording of complaints, return requests, other information.

Why should beeasy take over the management of your e-Shop?

Because with beeasy you will have perfect management in the call center of the e-Shop.

Because with experienced staff in your online store and with quality virtual secretary services you will significantly increase the volume of orders.

And at the same time you will significantly improve the reviews regarding the service of your customers.

Case Study – E-shop with Beeasy Virtual Secretary & AI Agent

The Challenge

Client #ES012 operates a footwear e-shop with both a physical store and a central warehouse, but its main activity comes from online sales.

Challenges faced:

· High call volume and long waiting times.

· Seasonal demand spikes (e.g. Black Friday) creating service bottlenecks.

· Customers required instant product information (sizes, colors, availability, returns).

· Staff was occupied with store & warehouse operations, leaving limited time for phone support.

· Lack of after hours support, leading to lost sales opportunities.

The Beeasy Solution

Beeasy implemented a virtual secretary & AI-powered customer support solution tailored to the needs of #ES012.

The solution included:

· A virtual call center, enabling smart routing between departments.

· Beeasy Virtual Secretary covering daily support (09:00 – 21:00 & Saturday 09:00 – 18:00).

· Trained secretaries handling customer queries on products, orders, returns, and payments.

· All customer requests logged & categorized in the Beeasy Calls App for team visibility.

· Use of Task Management tool, allowing the e-shop to assign tasks directly to Beeasy.

· Key innovation: AI Agent after hours handling calls & chat outside working hours, answering product questions, processing orders, and notifying the team for follow-ups. This made the e-shop available 24/7.

· Extended service hours during high-demand periods like Black Friday.

The Results

With Beeasy, #ES012 achieved:

· +45% increase in phone orders, with steady revenue growth.

· Zero lost sales after hours, thanks to the AI Agent.

· 60% reduction in customer wait time.

· Higher customer satisfaction, reflected in positive online reviews.

· Streamlined internal workflow, with clear task allocation via Beeasy Calls & Task Management.

· Reduced staffing costs, no need for extra agents or infrastructure.

· Enhanced online reputation, with strong ratings on Google & marketplaces.

Now, #ES012 is expanding into a second e-shop, keeping Beeasy as its trusted long-term partner.

Order form

Fill in the form below and one of our partners will contact you directly for your offer.

[contact-form-7]

Το άρθρο e-Shops εμφανίστηκε πρώτα στο Beeasy.

Help desk

Beeasy — Sat, 24 Jul 2021 06:58:14 +0000

HELP DESK - CUSTOMER SUPPORT

Help desk - Customer support

For support line – help desk beeasy can provide:

1) Configuration of an online call management and appointment platform in the beeasy calls application.

2) Management with different usage rights by 2 co-located professionals.

3) Record data and schedule appointments.

4) Appointment reminder SMS throughout the clientele.

5) Website blog management.

6) Software installation and configuration.

Case Study – Help Desk / First Level Support for a Software Support Company

The Challenge

Company #ITAPP001 develops and provides specialized software applications to businesses across Greece. Its customers required immediate assistance for:

· Questions about application usage.

· Basic technical clarifications.

· Installation and update guidance.

· Help with completing online forms and requests.

The issue was that the company’s support department faced a high volume of repetitive daily inquiries (e.g., login details, password resets, update instructions). This prevented highly skilled technicians from focusing on complex cases.

The Beeasy Solution

Beeasy took over first level support for #ITAPP001’s clients by setting up a complete Help Desk line.

VoIP call center for logging, categorizing, and routing calls. Trained Beeasy Virtual Secretaries to handle:

· Common questions on application usage.

· Login, activation, and password reset guidance.

· Support with online forms and requests.

· Basic troubleshooting steps before escalation. Ticketing system to track and escalate cases efficiently. AI Agent after hours to provide automated support outside business hours, answering FAQs and offering self-service instructions.

The Results

With Beeasy’s support, #ITAPP001 achieved:

· 70% of calls resolved at first level support.

· 50% workload reduction for technical staff.

· Faster, friendlier, and more accurate customer service.

· 24/7 availability through the AI Agent.

· Enhanced company image as a customer-centric, reliable partner.

Order form

Fill in the form below and one of our partners will contact you directly for your offer.

[contact-form-7]

Το άρθρο Help desk εμφανίστηκε πρώτα στο Beeasy.

Large organizations

Beeasy — Fri, 23 Jul 2021 06:57:06 +0000

LARGE ORGANIZATIONS

Large organizations

For large organizations beeasy can provide:

1) Technical support – Call center configuration.

2) Inbound calls management and first level support.

3) Call reception and sharing – call transfer to the respective departments of the company.

4) Recording and classification of customer requests in the beeasy calls application.

5) Call recording.

6) Follow up calls for information on the customer base.

7) Organizing and controlling vendor appointments.

8) Other secretarial tasks such as email management, chat support, document archiving ets.

The following example of supporting the needs of the company with customer code #C000105 is indicative of the solutions that beeasy can offer to large companies.

Case Study – Μεγάλες Επιχειρήσεις με Beeasy

The Challenge

Company #C000220 is a large industrial enterprise that sells and distributes electronic devices through retail partners across Greece and abroad.

For every product sold, end customers needed to activate their warranty either via an online form or by calling the company.

Challenges faced:

· Managing a high volume of calls and online requests.

· Issuing and sending unique warranty certificates for each product.

· Organizing a central database for warranty records and product service.

· Lack of after hours support, leading to delays and customer dissatisfaction.

The Beeasy Solution

The partnership with Beeasy delivered significant benefits to #C000220:

· Instant customer support with fast warranty issuance and delivery.

· Increased partner satisfaction, as retailers provided premium service without extra effort.

· Enhanced brand reputation, through reliable customer care.

· Organized and secure warranty database, supporting future service operations.

· 24/7 availability, enabled by the AI Agent.

· Lower operational costs, with no need for extra staff or infrastructure.

Now, #C000220 has a modern, scalable, and cost-efficient customer service system, supporting its expansion in Greece and abroad.

The Results

The partnership with Beeasy delivered significant benefits to #C000220:

· Instant customer support with fast warranty issuance and delivery.

· Increased partner satisfaction, as retailers provided premium service without extra effort.

· Enhanced brand reputation, through reliable customer care.

· Organized and secure warranty database, supporting future service operations.

· 24/7 availability, enabled by the AI Agent.

· Lower operational costs, with no need for extra staff or infrastructure.

Now, #C000220 has a modern, scalable, and cost-efficient customer service system, supporting its expansion in Greece and abroad.

Order form

Fill in the form below and one of our partners will contact you directly for your offer.

[contact-form-7]

Το άρθρο Large organizations εμφανίστηκε πρώτα στο Beeasy.

Real estate agencies

Beeasy — Thu, 22 Jul 2021 07:00:49 +0000

REAL ESTATE AGENCIES

Real estate agencies

For real estate agencies beeasy can provide:

1) Calls management Monday to Friday 09:00 – 21:00 and Saturday 09:00 – 18:00.

2) Mobile call tranfer in case of emergency.

3) Creation of a contact agenda.

4) Recording of field “where did you find us” in a statistically usable field.

5) Mobile and web application beeasy calls for calls control.

6) Cretaion of user rights, so that each broker sees only their own calls, while the administrator can access them all.

7) Ability to record notes/customers/ calls.

8) Interactive communication with beeasy secretariat.

9) Marking of pending and processed customer requests – check of pending.

10) Check communication history per customer.

11) Ability to synchronize with real estate crm programs.

12) Ability of non-automated demand entry on crm program.

13) Update contacts and active assignments.

Why do real estate agencies hand over the... keys of their secretariat to beeasy?

Because at beeasy we provide the most well-organized secretarial support to real estate agents.

Because we know that with experienced virtual secretariat staff, modern digital applications and certified information security procedures you will have perfect scheduling appointments for sales / purchases / rentals.

…and because we know that immediate real-time information is a requirement for every broker.

Case Study – Virtual Reception & AI Agent for a Real Estate Agency

The Challenge

Real Estate Agency #REA401 managed multiple listings for sales and rentals. Its main challenges included:

· High volume of incoming calls from different advertising platforms.

· Clients requesting both specific property details and general inquiries (e.g., “2-bedroom apartment downtown”).

· Need for real-time broker updates to avoid losing opportunities.

· Lack of accurate data on which platform generated the lead, making it hard to optimize the marketing budget.

Result: missed calls, lost leads, and inefficient marketing spend.

The Beeasy Solution

Beeasy provided a fully integrated real estate communication solution:

VoIP Call Center & CRM Integration

· All calls and inquiries were logged automatically into the real estate CRM.

· Brokers received real-time notifications for new leads.

Beeasy Virtual Secretaries

· Answered calls, collected client details and property requirements.

· Logged the source of each lead (website, social media, listing platform).

· Categorized inquiries as “specific property” or “general request” for accurate property matching.

AI Agent after hours

· Available 24/7 to answer FAQs, capture new leads, and forward them directly to the CRM.

· Ensured no potential client went unnoticed outside office hours.

Beeasy Calls & Task Management

· Offered complete visibility and tracking of all communications.

· Helped brokers prioritize and follow up effectively.

The Results

With Beeasy, #REA401 achieved:

· Zero missed leads with 24/7 availability.

· Accurate lead source tracking, optimizing the marketing budget.

· Real-time CRM synchronization for improved broker efficiency.

· Higher productivity and reduced administrative workload.

· Enhanced client satisfaction with immediate, professional, and personalized

Order form

Fill in the form below and one of our partners will contact you directly for your offer.

[contact-form-7]

Το άρθρο Real estate agencies εμφανίστηκε πρώτα στο Beeasy.

Advertising agencies

Beeasy — Sun, 18 Jul 2021 07:05:38 +0000

ADVERTISING AGENCIES

Advertising agencies

For advertising agencies beeasy can provide:

1) Configuration of an online call management and appointment platform in the beeasy calls application.

2) Management with different usage rights by 2 co-located agents.

3) Recordind of incoming and outgoing calls.

4) Customer appointment reminder with SMS.

5) Website blog management.

6) Software installation and configuration.

Case Study – Inbound & Outbound Calls for Advertising Agencies (B2B Client Acquisition & Support)

The Challenge

Advertising agency #ADV301 needed to:

· Handle inbound calls from potential B2B clients asking for offers.

· Run outbound calling campaigns for targeted prospecting.

· Track lead sources and sync everything into their CRM.

· Free up their sales team from repetitive calls, allowing them to focus on meetings and deal-closing.

Problem: Too many calls, no structured lead management, and lost business opportunities.

The Beeasy Solution

VoIP Call Center with CRM Integration

· Centralized management of both inbound & outbound calls.

· Automatic lead recording & classification in CRM.

Inbound Calls – Virtual Reception & AI Agent

· Beeasy receptionists answered all incoming calls, provided info, logged requests.

· After hours, AI Agent recorded messages and synced them into CRM.

Outbound Calls – B2B Prospecting

· Virtual Agents ran structured outbound campaigns.

· Presented agency’s services, logged interest, and booked appointments for sales team.

· Captured lead source data (ad, email, referral) for accurate marketing ROI.

Reporting & Real-Time Sync

· Sales reps received instant lead notifications.

· Managers accessed real-time dashboards on lead volumes & conversions.

The Results

With Beeasy, #ADV301 achieved:

· Higher B2B client acquisition rate.

· Zero missed inbound opportunities.

· Optimized marketing budget allocation with clear source attribution.

· 24/7 communication coverage with combined human + AI agents.

· Strong growth in sales & client base.

Order form

Fill in the form below and one of our partners will contact you directly for your offer.

[contact-form-7]

Το άρθρο Advertising agencies εμφανίστηκε πρώτα στο Beeasy.